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Selected Publications
- Leadership Observations of an Undercover Fast Food Worker. Lead article in Management Research News, pp 453-459, July 2007
- Compensation Lessons From the Fast Food Trenches: Part 1. Lead article in WorkSpan, pp 22-27, March 2007, a publication of WorldatWork
- Compensation Lessons From the Fast Food Trenches: Part 2. Lead article in WorkSpan, April 2007, a publication of WorldatWork
Recent Presentations
- Lessons from the Fast Food Trenches - Subway, Tim Hortons July 2008. Yum Brands June 2008
- People Practices in McD Stores - McDonalds' HR and Communications Groups
July, 2007 Las Vegas, NV
- People Report: Store manager influence on Culture and Turnover. June 2007, Dallas, TX
General Managers and Store Culture - Burger King. July, 2007 Miami, FL
Contact Person: Nate Greenberg (ngreenberg@whopper.com)
- Lessons from Seven QSR Managers. Wienerschnitzel Inc. May 2007
- The McJob as a Career Igniter - McDonald's Global HR Managers. April 2007
- Strategies to Reduce Turnover: A Leader's Dilemma. Wienerschnitzel Inc. March 2007
- Key Differences Between Good and Bad Leaders: An Undercover Crew Member's Perspective - A&W March 2007
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